At Mala & Moyo Candle Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
When you interact with our website, we may collect the following information:
Personal details such as your name, email address, phone number, and shipping address
Order and payment-related information
Information you voluntarily provide through contact forms or email communication
Website usage data, including cookies and analytics, to improve user experience
We use your information to:
Process and fulfill orders
Communicate with you about your purchases, updates, or inquiries
Improve our website, products, and customer service
Send promotional emails (only if you choose to receive them)
Prevent fraud and ensure secure transactions
All payment transactions are processed through secure third-party payment gateways. Mala & Moyo Candle Co. does not store or have access to your full payment details, such as credit or debit card numbers.
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand site traffic and improve functionality. You may choose to disable cookies through your browser settings; however, this may affect website performance.
We do not sell, trade, or rent your personal information to third parties. Your data may only be shared with trusted service providers when necessary to operate our website, process payments, or deliver orders—always under strict confidentiality agreements.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to safeguard your data.
You have the right to:
Access, update, or correct your personal information
Request deletion of your data (subject to legal or business requirements)
Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
Our website may contain links to third-party websites. Mala & Moyo Candle Co. is not responsible for the privacy practices or content of external sites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of those changes.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@malamoyo.com
Thank you for trusting Mala & Moyo Candle Co. We are committed to protecting your privacy and providing a safe, transparent shopping experience.
